Wednesday, November 21, 2007

Carly Sparkles

This is what happens when you let a five year old name the new puppy: Carly Sparkles... the pitbull.

I knew that this puppy would likely be a challenge. I imagined that she would teeth more than the average pooch out there, and destroy more based on her jaw muscles alone. What I didn't realize is that pitbull puppies are much like sharks... with thousands of teeth that are constantly falling out and growing in. Daily she chews at least one toy, a sock, a hairband, sunglasses, moulding off the doorways, etc. One may say to me "well, you adopted a pitbull puppy, what did you expect?" And alas, I have no cute response to this. Darla did her fair share as a pup - ruining the carpet in our brand-new condo, eating pens and spewing ink daily - but Carly Sparkles takes it to a whole new level. Honestly, I often wonder if she's pissed off about her name.

The best part about Carly's name is that Carly means little and strong. Which Carly was (now forgoing little for more of the strong side of things). What I didn't know is where Katie came up with the name from. I found out at a preschool function recently, when I introduced myself as "Katie's Mom" to a woman standing beside me. "Oh. I'm Carly's mom," she said, and my heart skipped a beat. She quickly followed up with, "I heard you named your new puppy Carly, too." Lovely conversation starter. I wanted to wring Katie's neck. I blundered on about what a beautiful name it was, and that I had no idea where Katie had come up with the name. She looked less than impressed. I left with an awkward "nice to meet you" and haven't spoken with her since.

Back to Carly Sparkles. If anyone knows of a good trainer in Richmond, send me their way. I had thought I was the mac-momma with animals, but Carly's teaching me a few lessons.

Speaking of Macs (total stretch there, I know), my three month old MacBook Pro 15" notebook is TOAST. Done. Mac said I could replace the screen for $1200 through them. As if. They also said that the only way it could have cracked is through blunt trauma to the screen. Not true. Close it when its hot. That will do it. Others have reported this problem, though not often. I suspect that, as this new MacBook was just released this summer, that we will see lots of these stories in coming months.

The interesting thing is that I got back home, and using the half of my screen on the laptop which still works, did a quick google. Turns out there are lots of people who can fix it for less. was the one I chose - $495.

I have this to say about Mac. I've been a total, devoted disciple of your products for over a decade. This is the way you treat your customers? Blindly rob them for a repair that costs, AT MOST, 1/4 of your quote, after they sink thousands into one of your new products? That is not the way to gain new customer loyalty, or to retain long-time customers. I will not be buying a new Mac for many years to come. I may even stop sniggering at the Mac vs. PC commercials I've so loved. It's that upsetting.

1 comment:

  1. Sorry, I just read your blog again since about Nov 20.
    There is a GREAT Dog School (you go too) down off the Boulevard. It is called Richmond Dog Training Center (

    Also, here is a website I found about a group I've heard a lot of good about:

    Also, from that first website I stumbled upon: